The linenever stops.Now it answers.
Every missed call is a missed load. Voxflow answers as an autonomous turn-based UK English voice agent — checks stock, moves docks, writes the sheet — while the driver is still talking.
Card collected, £0 today • Cancel anytime in Stripe portal • 14-day free trial
en-GB
Native UK Voice
Amazon Lex STT + Polly neural, English only
Turn-based
UK English voice agent
Lab mock (n=5 — see /methodology), London eu-west-2
UK GDPR
Data Residency
Automated retention purge eu-west-2
Live
Sheets Write-Back
Order + call outcome mirrored during the call
Built for the high-consequence moments between your customers, frontline team, and operational systems.
06:40 · Bay 12The phone rings out. Nobody is free to pick up.
The stock checkThe answer lives in someone's head, halfway down the aisle.
Typed by hand, after the callAsk. Given. Yes. Stock. If the sheet says so, it must be true.
The count nobody trustsOne laptop, one number, zero confidence.
MeanwhileThe missed-call board fills with red.
Three Pillars of Autonomous Voice
Built from the ground up for mission-critical supply chains, freight dispatch, and customer operations.
Neural Voice Telephony
Whisper STT combined with Groq LPU reasoning and low-latency Edge TTS. Flawless voice processing for British English and operational logistics dialects.
Live 2-Way CRM & Sheets Sync
Every order confirmation, stock inquiry, and call outcome is written directly to your Google Sheets and CRM in real time with automated audit logging.
Enterprise GDPR & eu-west-2
UK and European data residency. PII redaction, automated transcript retention purge schedules, and exact DID routing with zero tenant leakage.
Caller hears a human.
You see the machine.
00:00.041 connect.stream → PCM 16kHz attached
00:00.125 Groq Whisper STT ............ lab mock
00:00.237 GPT-OSS-20b tool call ....... lab mock
00:00.288 erp.book_dock_bay(bay=4) .... lab mock
00:00.391 sheets.mirror(commit) ....... lab mock
00:00.196 Total server turn (lab mock, n=5 — see /methodology)
lab mock
STT
lab mock
LLM
lab mock
Turn
Four hops.
Zero humans until escalation.
Every call flows through the same audited pipeline. From UK SIP stream ingestion to edge voice synthesis and live sheet commits.
01
hop 1/4
Amazon Connect
UK SIP streams terminate, PCM 16kHz audio attached over TLS.
02
hop 2/4
Whisper STT + GPT-OSS 20B
Groq transcription → LPU reasoning → function calling.
03
hop 3/4
Tenant PostgreSQL + Sheets
Scoped tenant reads/writes, live Google Sheets mirror.
04
hop 4/4
Edge TTS + Audit Logging
Voice synthesized back; transcript, invoice & audit logged.
The call writes
your Google Sheet.
caller: “move delivery to Friday morning”
→ update_order(#8841, window="FRI 08–11")
agent: “Done — confirmation SMS sent.”
→ log_call(outcome="rescheduled", pin_verified=true)
awaiting tool call…
Six hubs.
One signal.
Monitor every concurrent AI dispatch line across the UK, without adding another screen for your team to babysit.
London Central
SPEAKING / LDN / 01
Hear the signal. See every decision.
INTENT MATRIX
Operational Logic Engine
Extracts logistics parameters, validates depot capacity, and checks driver authorization.
intent: "dock_clearance_and_stock_check" · entity_slot: "Bay 4" · cargo_units: 26 · pin_verified: true(illustrative demo timings, not PSTN)
06 — Four zones
Automate & expedite driver check-ins
Turn-based UK English voice agent with automated POD capture and dock reassignment while the driver is still on the line.
- Turn-based UK English
- Automated POD capture
- Dock reassignment
01 — 04
Real-time inventory reconciliation
Voice-queried SKU lookups, pallet bay counts and dock congestion status — answered from the floor, not a terminal.
- Voice SKU lookups
- Pallet bay counts
- Congestion status
02 — 04
Zero-human order triage
Automated rescheduling, delivery ETA verification and instant CRM commit — escalations arrive with context attached.
- Automated rescheduling
- ETA verification
- Instant CRM commit
03 — 04
Bi-directional database writes
Zero-human order updates committed live to Postgres and Google Sheets, each write carrying its transcript receipt.
- Live Postgres commits
- Sheets 2-way mirror
- Transcript receipts
04 — 04
Engineered for mission-critical voice operations.
Deterministic order routing, warehouse lookup, and inventory dispatch executed in real time without human intervention.
Automated GDPR DSAR lifecycle management, HMAC signature verified Stripe billing, and Amazon Connect SIP telephony.
Your ROI, live.
Model: fully-loaded operator £14/h vs Voxflow ~£0.12/min. 90% automation containment. See assumptions
£148,900
Net annual savings
1,800h
Hours saved / mo
9
FTE equivalent
Hear it in London. Hear it across UK fleets.
Listen to turn-based UK English operations across British English regional logistics operations.
(illustrative demo timings, not PSTN)
“Driver checking in for Bay 4 with 22 pallets from Manchester depot.”
“Confirmed. Bay 4 is clear. Manifest logged and sheet updated.”
Seamless Stack Connectivity
Voxflow plugs directly into your existing communication, spreadsheet, and database tooling.
Amazon Connect
UK Telephony SIP Streams
Google Sheets
Live 2-Way Sheet Mirror
AWS RDS PostgreSQL
KMS CMK Encrypted · eu-west-2
Stripe Billing
Metered UK VAT Invoices
REST & Webhooks
Custom Automation API
Simple, metered, VAT-ready.
Monthly GBP only
Starter
£149/mo
- ✓1 Dedicated Voice Line
- ✓250 call mins / mo (overage per order form)
- ✓British English (en-GB)
- ✓Email support & alerts
Growth
£449/mo
- ✓3 Concurrent Voice Lines
- ✓1,200 call mins / mo (overage per order form)
- ✓PIN verification (4-8 digits)
- ✓Live Sheet & ERP tool-calling
- ✓Priority support
Enterprise
Custom
Pricing negotiated per order form
- ✓Unlimited voice lines
- ✓Custom (unmetered, contracted) minutes
- ✓Dedicated UK DID (+44 20)
- ✓Bespoke SLA, contracted
- ✓Custom retention & bespoke bridge
Every plan starts with a 14-day trial with 30 live phone minutes • Full comparison on /pricing • VAT receipts via Stripe • Plans auto-renew monthly until canceled — cancel anytime via the Stripe portal
Cached prices shown — could not reach billing config.
Production-Ready Voice Agent Infrastructure
Streaming int16 audio as a turn-based UK English voice agent on the UK edge (lab mock, n=5 — see /methodology).
Deterministic tool calls for stock queries, POs, and logistics updates.
Real-time two-way synchronization into dispatch operations workbooks.
Zero hardware changes with direct UK DID routing and failover.
08 — FAQ + contact
Frequently Asked Questions
Will this work with my existing UK phone numbers?▾
Yes. Port your DID to Amazon Connect or use a Voxflow-issued UK DID (Enterprise). Exact DID routing guarantees zero cross-tenant leakage.
How does Google Sheets sync work?▾
Connect a sheet from Dashboard → Settings. Every call outcome and tool edit is mirrored live to your Call Log / Email Log tabs via a per-tenant service account.
What about GDPR & UK Data Residency?▾
Call records and data stay in AWS London (eu-west-2) with transcript auto-purge on your retention schedule. Live inference transits Groq's hosted API and one legacy number routes outside London — both disclosed at /privacy. DSAR export/erasure is one click.
Can I try before purchasing?▾
Yes. Every account starts with a 14-day trial with 30 live telephone minutes and unlimited dashboard simulator. Card collected, £0 today, billed Day 14 unless cancelled.
What happens when the agent can't resolve a call?▾
The call is escalated per your rules with the transcript and context attached — nothing vanishes. There is no 24/7 human SLA unless your Enterprise order form contracts one.
How do included minutes and overages work?▾
Starter includes 250 call minutes a month, Growth 1,200; Enterprise is contracted. Overage is billed per minute per your order form, and metered usage is visible in your dashboard.
Can I cancel anytime?▾
Yes — cancel in the Stripe customer portal and service runs to the end of the paid period. Trial cancellations before Day 14 are never charged.
Go live this week.
Deploy an autonomous English (en-GB) voice agent across your supply chain in under 3 minutes. Zero setup fees, 14-day trial.