✦ Transparent UK & Global Pricing

Plans for every operations team.

~200ms turn, UK edge, Amazon Connect telephony, Google Sheets sync, and UK GDPR — billed in £ GBP or $ USD. 14-day free trial on every tier.

UK GDPR • London eu-west-2 ~200ms Turn Latency Stripe Billing • VAT Invoices No Card Required for Trial

Starter

Ideal for small depots and local logistics teams starting voice automation.

£149/ month

Billed monthly (£149/mo) • 14-day free trial

Included Capabilities
  • 1 Voice Line (Dedicated UK +44 20 DID)
  • 750 call mins / month included (15p/min overage)
  • Google Sheets live 2-way mirror
  • Email escalations & alerts
  • UK GDPR retention controls (eu-west-2)
  • ~200ms turn, UK edge voice agent
  • British English neural voice models
Start 14-Day Free Trial

£ GBP • 1-Click Cancel via Stripe

Most Popular

Growth

For active transport operators handling high-frequency PO and delivery calls.

£449/ month

Billed monthly (£449/mo) • 14-day free trial

Included Capabilities
  • 3 Concurrent Voice Lines
  • 3,000 call mins / month included (12p/min overage)
  • Caller PIN verification (4-8 digits)
  • Live Sheet Editing & ERP tool-calling
  • Amazon Connect telephony routing
  • Priority UK support (< 4h SLA)
  • All Starter features included
Start 14-Day Free Trial

£ GBP • 1-Click Cancel via Stripe

For Scale

Enterprise

High-volume fleet networks, bespoke multi-depot trunking, and 24/7 SLA.

£1499/ month

Billed monthly (£1499/mo) • 14-day free trial

Included Capabilities
  • Unlimited concurrent voice lines
  • 12,000 call mins / month included (9p/min overage)
  • Custom Lex STT acoustic models
  • Dedicated UK DID (+44 20)
  • 24/7 SLA & dedicated on-call engineer
  • Custom SLA escalations & webhooks
  • Dedicated Solutions Architect
  • All Growth features included
Contact Solutions Team

£ GBP • 1-Click Cancel via Stripe

Call Volume & ROI Estimator

Estimate your monthly operational needs

Adjust sliders to calculate monthly minutes, recommended plan, and estimated cost savings.

Recommended Tiergrowth
Daily Operational Calls40 calls / day
5 calls100 calls250+ calls
Average Duration per Call2 mins
1 min3 mins6 mins
Est. Monthly Minutes1,760 mins
Voxflow Plan Cost£449/mo
Traditional Staff Overhead~£634/mo

Detailed Feature Comparison

Full transparent breakdown of technical specifications, compliance, and SLAs.

Features & SpecsStarterGrowth ✦Enterprise
Voice AI & Telephony
Voice Lines1 Line3 LinesUnlimited
Monthly Included Minutes750 mins3,000 mins12,000 mins included
Voice Latency (~200ms Turn)
UK English & Logistics Acoustics
Custom Lex STT Acoustic Tuning
Dedicated UK DID (+44)Shared PoolIncludedDedicated UK Trunk
Workflows & Integrations
Google Sheets 2-Way Sync
Caller PIN Verification (4-8 Digits)
Live ERP & Database Tool CallingStandardFullCustom API/VPC
Email & Webhook EscalationsEmail OnlyEmail + WebhooksCustom SLA + On-Call
Simulated Call Bench & Testing Sandbox
Security & Compliance
UK GDPR & DPA Compliance
Data Residency (London eu-west-2)
Configurable Retention Windows30 Days90 DaysCustom Retention
DSAR Export & One-Click Erasure
PII Phone/Email Masking
Support & SLA
Support Response TimeWithin 24 HoursPriority < 4 Hours24/7 Dedicated On-Call
Dedicated Solutions Architect
Custom Telephony OnboardingSelf-Serve DocsAssisted SetupFull White-Glove
Custom Deployments & Multi-Depot Fleets

Need bespoke high-volume telephony or VPC peering?

We support 10,000+ monthly minutes, on-premises ERP connectors, dedicated London AWS eu-west-2 VPCs, and custom acoustic STT models tailored to regional depot accents.

✦ Clear Answers

Frequently Asked Questions

How does the 14-day free trial work?
Every workspace starts on a 14-day trial with full access — no card required. Add a payment method before the trial ends to keep your lines live. Cancel anytime from the Stripe Customer Portal.
What counts as a call minute?
Only connected, productive call time with callers. Ring time, failed caller PIN verifications, and simulator testing sessions do not count toward your monthly allowance.
Can I upgrade, downgrade, or cancel anytime?
Yes. Upgrade or downgrade directly from Dashboard → Settings → Billing. Upgrades apply immediately with prorated billing. Cancellation retains your historical transcripts in accordance with your UK GDPR retention schedule.
Is Voxflow UK GDPR and DPA compliant?
Yes. Data residency is strictly eu-west-2 (London), transcripts are purged automatically on your retention schedule, and DSAR export/erasure plus the automated purge runner ship with every workspace.
Which currencies and payment methods are supported?
Billing is supported in £ GBP and $ USD. Payments are processed securely via Stripe, supporting all major credit/debit cards, BACS direct debit, and instant VAT invoice generation.
What happens if we exceed our included monthly minutes?
You will receive an alert at 80% and 100% capacity. Overages are billed at a flat rate (£0.04/min or $0.05/min), or you can upgrade to a higher tier with a single click.